Ramada by Wyndham Fresno North

Hotel staff was great. Room was clean, but a little run down. Excellent secured access parking.

The front desk girls have no customer service skills at all. They are rude because if you go thru a third party to purchase room they are easily confused.

No worth at all

The interior space of the rooms is in need of updating. Poor and shotty workmanship is very evident in what is there now. The fitness room is accessed by an outside door next to the lobby and when I attempted to open it two homeless men staggered out. There were marks on the floor from spilt soda hopefully. It did not smell like urine but it was creepy. The have cameras in the unit but they either don't work or no one is monitoring the room. I recommened they do a couple physical sweeps every evening since it was mentioned this is not the first time they have had this problem. There is a container for dissenfectant wipes but it was empty. The fan in the fitness room does not work. The clock on the wall is not working. This is all in the fitness room. The parking situation needs to be addressed. One exit is closed so you have to go against the directional traffic arrows to get out of the property. We found the bed comfortable and the complimentary breakfast in the morning acceptable.

Think d for

Room was great, clean both inside and out. The staff was friendly and helpful. Upon check out the only issue was the a/c unit, not sure if it was needing repair but felt like it was blowing ambient air temp. Front desk notified maintenance to address the issue. If we need a room again we have our go to lodging.

My bed had dirty sheets. I took a picture of it. Called and asked to be moved to a new room and they said no. So I asked for new bedsheets. Outside of my room there was a homeless person as well. The key was not working for me so I had to keep going to the front desk to get a new one. Would not recommend this hotel.